cbaji win's commitment to responsible gaming
Problems arise when gaming goes beyond the limits of entertainment. cbaji win believes every player's safety and well-being is the highest priority. On this page we will help you set your own limits, recognise warning signs, and get support when needed.
Why is responsible gaming important?
Betting and casino games provide entertainment, but they are never a reliable source of income. At cbaji win, we want every player to make decisions with a clear understanding of their financial situation and mental state. Maintaining a balanced outlook keeps gaming enjoyable and reduces the risk of personal or family harm.
Under our Terms and Conditions, you must be at least 21 years old to use this site. Minors are not permitted to register an account, and we ask family members to ensure that underage individuals cannot access this site.
Responsible betting is not only about managing money — it also means staying mindful of your mental health. If gaming is causing you stress, anxiety, or family problems, taking a break and seeking professional advice is the sensible thing to do. Our About Us page has more detail on cbaji win's values and our commitment to players.
Tools for setting your own limits
cbaji win provides a number of protective tools for players. Using these, you can keep your betting habits under control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, deposits will be automatically blocked.
Bet Amount Limit
Decide in advance the maximum amount you can place on each bet or in a session. This reduces the risk of a sudden large loss.
Session Time Limit
Set a maximum daily play time. When the time is up, the system will send an automatic break notification.
Take a Break
Request to temporarily close your account for a set period (1 week, 1 month, or longer). You will not be able to log in during the break.
Self-Exclusion
Apply for a long-term or permanent self-exclusion. Once this step is taken, accessing your account or opening a new one will be strictly prohibited.
Reality Check
You may receive periodic pop-up notifications showing how long you have been playing and your total spend so far.
Send a limit request
Fill in the form below and send it to our support team — we will add the required limits to your account within 24 hours.
* You can also make an instant request via live chat.
Warning signs of problem betting
It is important to recognise the signs before problems develop. If you notice any of the following in yourself or a family member, seek support.
- Do you feel compelled to keep playing to recover money you have lost? (Do you feel the urge to "chase your losses"?)
- Do you want to stop playing but cannot, or do you feel uncomfortable while playing?
- Are you spending more time on betting while neglecting family, friends, or work?
- Are you betting with borrowed money, dipping into savings, or using money set aside for family expenses?
- Are you lying about your betting or hiding it from those close to you?
- Do you feel irritated, angry, or frustrated when you cannot play?
- Are you having trouble sleeping, eating, or concentrating at work because of thoughts about betting?
If you answer "yes" to any one of these questions, that is a warning signal. Contact us via live chat or email — the cbaji win support team will help you take the right steps.
Ways to get support
Problem betting is a mental health issue and there is no shame in it. With the right support, it can be overcome.
cbaji win Live Chat
Contact our 24/7 live chat in Bengali or English. Instant support is available to activate self-exclusion, set limits, or temporarily close your account.
Email Support
If you prefer not to talk directly, you can also contact us by email. Support is provided in both Bengali and English.
Support from family and trusted people
Talk openly with the people closest to you. They can contact the cbaji win support team directly to raise concerns about your account.
Professional counselling services
Seek advice from a mental health specialist or counsellor. Mental health services are available through both government and private providers in Bangladesh — contact your nearest health centre.
cbaji win's commitment
We are not just a betting platform — the long-term well-being of every player matters to us. Under our Privacy Policy, your personal information and account activity are kept secure. Self-exclusion and limit requests are strictly followed.
- No one under 21 can open an account — age is verified at registration.
- Accounts are deactivated as soon as a self-exclusion request is received.
- Lowering a limit takes effect immediately; increasing a limit requires a 24–48 hour wait.
- Responsible betting guidelines are updated regularly.
- The support team is available 24 hours a day, 7 days a week in Bengali and English.
- Bonuses or promotions are never sent to self-excluded or restricted accounts.
Make a pledge to play safely
Betting is entertainment — it is a part of life, not the centre of it. Set a limit for yourself today and stick to it. cbaji win is always here for you — in good times and when you need support.
Some tips for healthy betting habits
Playing responsibly does not mean playing less — it means playing with awareness. Following the habits below keeps betting enjoyable and reduces the chance of harm.
Decide how much you will spend on betting each week or month, and do not go beyond that limit.
Decide in advance how long you will play each day and set an alarm.
Avoid betting when you are sad, frustrated, or under stress — your ability to make sound decisions is reduced at such times.
Trying to recover losses by placing more bets after a loss often leads to even greater losses.
Betting is a form of entertainment, not a source of income. Keeping this in mind helps maintain a healthy attitude.
Talk openly with your family. If someone you trust expresses concern, take it seriously.
Common questions about responsible gaming
See the questions below to learn more about responsible betting. If you do not find the answer you need, you will find more information on our FAQ page.